Conflicts of Interest Policy

Our Commitment

At Riverlight, we act as your partner. We are committed to acting honestly, fairly, and professionally in your best interests at all times.

As an Appointed Representative of 2plan wealth management Ltd, we have strict systems and controls in place to ensure our advice remains unbiased and free from any influence that could disadvantage you.

What is a Conflict of Interest?

A conflict of interest arises if our interests—or those of our team, partners, or other clients—compete with yours. For example, this could happen if we were financially incentivised to recommend one product over another, or if an adviser had a personal relationship with a product provider.

How We Manage Conflicts

We take active steps to identify, prevent, and manage conflicts.

• Remuneration: We are fully transparent about how we are paid. For investment and pension business, we charge agreed fees rather than relying on provider commissions. This ensures our recommendations are based on your needs, not on which provider pays the most.
• Provider Independence: We select products and providers based on whole-of-market research and strict due diligence. We do not accept gifts or hospitality that could influence our decision-making.
• Outside Interests: All our advisers must disclose any outside business interests to 2plan wealth management Ltd to ensure they do not interfere with their duty to you.

Disclosure

We strive to avoid conflicts entirely. However, if a specific situation arises where a material conflict cannot be fully managed, we will disclose it to you in writing before we carry out any business. This ensures you have all the facts and can make an informed decision on whether to proceed.

Further Information

We maintain a Conflicts of Interest Register to log and monitor any potential issues. If you would like to request a full copy of our Conflicts of Interest Policy, please contact us.